customer service
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shopping on the site 1. when you are ready to place your order, on the item you wish to purchase, select the correct size and quantity if applicable, then press the "add to cart" button. 2. Continue Shopping and Follow the previous steps until you are ready to checkout.
making your purchase 1. Once you are ready to complete your purchase, click on the 'shopping cart' or 'view cart' link on the top left corner of the page. 2. Verify the items in your cart are correct. Be sure so check size, quantity, and color. 3. Select your shipping method. 4. Enter applicable coupon codes at this point. 5. click on "proceed to checkout" and complete remaining account and payment information.
payment methods 80's Purple currently accepts: Visa, Mastercard, American Express, Discover, Paypal, and payments through Paypal. The use of Visa Check Cards, Cash Gift Cards and Misc Payment Options are also permitted, however please check with us prior to placing an order to guarantee timely order processing.
price guarantee If you find that the product you have purchased from us is offered elsewhere in the same size, color and condition, please let us know and we will do our best to match any competitor. Please note that pricing situations may vary and it will upon our best descretion to satisfy your request. If an item you purchased at full price is reduced in price on our site, you can request a price adjustment within 15 days from the date of purchase. If you are returning an item purchased at full price that has been reduced in price, after the 15-day price adjustment window, you will receive the current sale price value. (*Promotion codes cannot be retroactively applied.)
phone orders In addition to online ordering, you may also order by phone. 80's Purple Customer Care Representatives are ready on stand by to assist you on placing your order, or to answer any other questions you may have.
gift wrapping 80's Purple currently does not gift wrap packages ordered from our website. Please check back with us as the holiday season approaches.
special orders As you may know, 80's Purple offers a variety of "hard to find" boutique items, as we work with our vendors to offer our customers the quality of product you deserve. We often stock "limited run" items that may be available after they are sold out the first time. As this is an extra service that we extend to our shoppers, please contact our customer service department for any special orders or requests.
returns visit our returns page.
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